day01 Frequently Asked Questions

day01 requires a valid government-issued photo ID — typically a National Identity Card (KTP) or passport — along with a recent selfie holding the document. Proof of address (a bank statement or utility bill dated within 90 days) may also be requested. KYC is mandatory before any withdrawal can be processed. Most verifications are completed within 24 hours of document submission.

No. day01 strictly enforces a one-account-per-player policy. Duplicate accounts are detected automatically and will result in permanent closure of all associated accounts, with any bonus balances forfeited. If you have forgotten your login credentials, use the password-reset function or contact our 24/7 support team for account recovery assistance.

Click "Forgot Password" on the login screen and enter your registered email address. A secure reset link will be sent to that address within a few minutes. The link is valid for 30 minutes. If the email does not arrive, check your spam folder. For further help, contact day01 live chat support — available 24 hours a day, 7 days a week (WIB, UTC+7).

You can request a permanent account closure by contacting day01 support via live chat or email at support@day01.cam. Before closure, any remaining balance will be processed as a withdrawal to your last verified payment method. If the closure is related to problem gambling, we encourage you to activate self-exclusion through the Responsible Gaming panel first — visit our Responsible Gaming page for full details.

Deposits via BCA (Bank Central Asia) are typically credited to your day01 account within 5 to 15 minutes of the bank transfer being confirmed. During peak hours — particularly on BRI Liga 1 match days or major EPL fixtures — processing can take up to 30 minutes. If your deposit has not appeared after 60 minutes, contact day01 live chat with your transfer receipt and we will resolve it promptly.

The minimum deposit on day01 is Rp 25.000 for e-wallet methods (OVO, DANA, GoPay, ShopeePay, LinkAja) and Rp 50.000 for local bank transfers via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, and BSI. Cryptocurrency deposits have a separate minimum displayed at the time of transaction. There are no deposit fees charged by day01.

day01 supports deposits and withdrawals via OVO, DANA, GoPay, ShopeePay, and LinkAja. E-wallet transactions are generally the fastest payment method, with deposits credited within minutes and withdrawals processed within 1 to 3 hours. The e-wallet account name must match the name on your day01 account to comply with our anti-money-laundering policy.

The minimum withdrawal to a Bank Mandiri account on day01 is Rp 100.000. There is no maximum single withdrawal limit, but large amounts may be subject to additional verification. Withdrawals to Mandiri are typically processed within 1 to 6 hours. day01 does not charge a withdrawal fee, though your bank may apply its own inter-bank transfer charges for non-Mandiri source accounts.

Yes. OVO deposits are accepted on day01 and can be used to fund any game on the platform, including togel (Indonesia's traditional numbers lottery). Once your OVO deposit is credited — usually within minutes — your balance is available for all game categories without restriction. The minimum OVO deposit is Rp 25.000. Ensure your OVO account is verified and the registered name matches your day01 account.

Standard bank transfer withdrawals (BCA, BRI, BNI, Mandiri, CIMB Niaga) are processed within 1 to 6 hours during operating hours. E-wallet withdrawals (OVO, DANA, GoPay) are typically completed within 1 to 3 hours. All withdrawals require an active, fully verified (KYC-approved) account. Pending bonuses with incomplete wagering requirements may place a temporary hold on the withdrawal request.

day01 covers a comprehensive range of football markets including BRI Liga 1 (Indonesia's top-flight domestic league), EPL, La Liga, Serie A, Bundesliga, UEFA Champions League, FIFA World Cup, and AFF Cup featuring Timnas Indonesia. Available bet types include 1X2, Asian handicap, over/under, both teams to score, correct score, first goalscorer, and mix parlay (accumulator) bets combining multiple selections for higher returns.

BRI Liga 1 bets on day01 are settled on 90-minute result (plus added time) unless stated otherwise in the specific market rules. Matches abandoned before 90 minutes are voided and stakes returned, unless enough play has occurred for a specific market to be determined. Voor bola (handicap betting) lines for Liga 1 matches are displayed in Asian handicap format. Refer to the Terms & Conditions for full settlement rules.

Yes. The full day01 game library — including slot gacor (high-payout-rate slots) from Pragmatic Play, Pocket Games Soft, and NetEnt — is optimized for mobile browsers on both Android and iOS. No app download is required. Simply navigate to day01.cam on your mobile browser, log in, and all games load natively. For the best experience, use an up-to-date version of Chrome or Safari on a stable connection.

day01 offers live cockfighting markets — known as sabung ayam in Indonesian — via select live streaming providers. Bets are placed on Meron (the red corner) or Wala (the blue corner) in real-time. Markets go live according to the event schedule published on the platform. As with all games on day01, sabung ayam is available only to verified players aged 21 and above.

Return-to-Player (RTP) percentages on day01 vary by game and game provider. Most Pragmatic Play slots carry RTPs between 95% and 97%, while Pocket Games Soft titles typically range from 96% to 97.5%. RTP figures for each game are displayed in the game information panel before you start playing. day01 uses provably fair technology and third-party certified RNG systems to guarantee unaltered outcomes.

day01 offers new players a welcome bonus on their first deposit. The specific percentage, maximum bonus amount in IDR, and eligible games are displayed on the promotions page at the time of registration, as bonus terms can be updated periodically. To claim the bonus, opt in during the deposit process. All welcome bonuses are subject to wagering requirements that must be met before any winnings derived from the bonus can be withdrawn.

A wagering requirement (also called a rollover or turnover condition) specifies how many times you must bet the bonus amount — or deposit plus bonus — before the funds become withdrawable. For example, a Rp 500.000 bonus with a 20x wagering requirement means you must place a total of Rp 10.000.000 in qualifying bets before the bonus converts to real money. Specific game contribution rates apply — slots typically contribute 100%, while table games may contribute less.

Yes. day01 runs weekly and monthly cashback promotions for active players. Cashback is calculated as a percentage of net losses over the qualifying period and is credited to your account as a bonus. The cashback rate and maximum amount vary by promotion and player tier. Cashback bonuses may carry a reduced wagering requirement compared to standard deposit bonuses. Check the Promotions section of your account for your current eligibility.

day01 operates a tiered VIP loyalty program. Players accumulate points based on their real-money wagering activity across all game categories. Higher tiers unlock benefits including elevated cashback rates, priority withdrawal processing, dedicated account managers, exclusive reload bonuses, and invitations to special events. Tier progression is reviewed monthly. Contact your account manager or live chat support to learn about your current VIP status and the requirements for the next tier.

day01 is an internationally operated platform that uses 256-bit SSL encryption on all data transmissions, ensuring that your personal and financial information is protected at all times. Game outcomes are governed by certified RNG (Random Number Generator) systems, and the platform operates under an international gaming license. day01 does not store full bank account or card numbers on its servers. For full details, see our Privacy Policy.

You must be at least 21 years of age to register and play on day01. This requirement applies to all players regardless of location within Indonesia. Age is verified during the KYC process through government-issued identity documents. Any account found to belong to a person under 21 will be immediately closed and all associated funds forfeited in accordance with our Terms & Conditions. day01 takes its responsibility to prevent underage gambling seriously.

Log in to your day01 account and navigate to Account Settings, then select the Responsible Gaming panel. From there you can set daily, weekly, or monthly deposit limits, configure session time limits, activate a time-out (1 to 42 days), or initiate self-exclusion for periods ranging from 6 months to permanent. Limit reductions take effect immediately; increases require a 24-hour cooling-off period. Self-exclusion cannot be reversed early once activated.

day01 offers 24/7 customer support via live chat on the platform — typical response time is under two minutes. You can also reach the support team by email at support@day01.cam. Our agents are fluent in both English and Indonesian and are available every day of the year, including during Indonesian public holidays such as Idul Fitri and Lebaran. Support hours are based on WIB (UTC+7) but coverage is round-the-clock.